Application Management
Constant 24/7/365 management and issue resolution, for less. Partner with a highly-skilled, motivated team of healthcare experts to ensure your applications run smoothly and issues are resolved within minutes. Build a personalized and scalable solution guided by industry best practices, predictive analytics, and forward-thinking quality processes.
KEY FEATURES:
Predictability
Transparency
Measurable Results
Applications support and maintenance
Industry-standard processes and best practices
Optimized services and continuous improvements adding business value
How we can help
24x7 functional and technical support based on SLAs/KPIs
End to end support ranging from incident management to knowledge management
Personalized support solutions that scale from small businesses to large enterprises (T&M to Managed Services)
Industry-standard Best Practices: ITIL based, Six Sigma based quality processes, Metrics, and Dashboard
What we have to offer
L1 Service Desk
L2 and L3 Application Support
Incident management
Problem management
Application Maintenance
Event management
Problem management
Operational intelligence
Change management
Release and deployment
Knowledge management
Application & Database monitoring
Next-Gen Themes
Autonomics
Predictive Analytics
Database Monitoring
Gamification
Request for Services
Learn more about Access Healthcare's Infrastructure Monitoring services.
