Our DNA

Revenue Cycle - Services. Technology. Automation

Since 2011, Access Healthcare has been a trusted partner to healthcare institutions by providing Revenue Cycle solutions to enhance clinical outcomes, improve financial performance and optimize operations. We apply our revenue cycle expertise, technology solutions, automation platform, analytics, and best practices to deliver market-leading results. In short, we manage the business of healthcare for our clients. 

—— WHO WE ARE ——

A committed, trusted partner focused on transforming healthcare outcomes through technology and knowledge. 

Over 150 healthcare institutions – hospitals and healthcare systems, physician and independent non-acute care practices, RCM software vendors, and revenue cycle aggregators – trust us with their revenue cycle. We reduce costs and accelerate cash flow with more efficient billing, medical coding, payments, and collections processes. We apply technology and best practices to elevate clinical, administrative, and financial processes so our clients can focus on providing high-quality, timely patient care.

For health plans, we provide the full cycle of outsourced services, including member enrollment and engagement, claims administration, provider enrollment and engagement,

PROFILE SNAPSHOT

Below is a snapshot of our DNA and some quick facts. 

OPERATING MODEL

Our team of over 27,000 revenue cycle professionals helps our clients redefine their revenue cycle and achieve superior administrative, financial, and clinical outcomes. We work with our clients to provide unmatched global delivery cost structures, market-leading automation solutions, and consistent quality. Scalability. Automation. Transparency.

Our revenue cycle services operating model:

• Delivers superior business outcomes by applying our unique best practice combination of people, process, technology, and analytics 

• Utilizes technology to enable business efficiency and effectiveness

  • Apply workflow, knowledge management, and employee productivity improvement tools (arc.in) 

  • Automate processes with our purpose-built, proprietary robotic process automation, and analytics platform, echo

  • Deploys top-notch people (recruiting, training, and retaining the right people, at scale)

Quick Facts

• Created in 2011 by leaders of Vision Healthsource (acquired by Dell Services), a leader in providing revenue cycle services

• Privately held. Investors include former executives at Dell Services (Perot Systems) and Ross Perot Jr.

• Leaders with experience in building multiple large-scale business process services operations serving hundreds of healthcare organizations

• 20 global delivery centers in 9 cities in India, the Philippines, and the USA 

• Developed and launched echo – The industry’s first Intelligent Revenue Cycle Process Automation platform

• Support 500,000+ physicians and process over 400 million transactions per year 

• Coverage of 80+ specialties  

• Manage $120+ billion in claims annually

• Deep experience with all billing platforms and payers

• World-class service level guarantees

Latest News and updates

Our Purpose and Values 

Our Purpose is to “Be the most respected healthcare business process and IT services team in the world”. We are marching steadily towards achieving our purpose and our journey is defined by a core set of values. Our values are the foundation of our culture and the people we aspire to be. We focus on delivering value to our customers by applying our expertise and skills and working with our partners. 

Our community service program 

We have a responsibility to protect and enrich the communities in which we live work, together with our stakeholders - team members, our extended families, customers, and supplier. It is a core part of our business, and we embed social responsibility into everything we do.  Through our corporate social responsibility initiative, we  

• School Adoption: Supporting the education of underprivileged communities through financial support of schools near our offices

• Hunger Elimination: Partnering with NTFB and Get Shift Done allowed us to feed families throughout the pandemic

• Disaster Relief: Helping communities rebuilt after global calamities such as

• Swacch Bharat: Ensuring clean communities for our neighbors

• Blood Drives: Offsetting the global shortage by mobilising participation of donors and help save lives

• Tree planting: Helping our planet breathe by planting saplings on deforested, undeveloped land