Patient Scheduling and Appointment Management
Efficient scheduling and appointment management are critical components of delivering high-quality healthcare. It is important to capture eligibility and prior authorization requirements accurately, avoid long hold times and streamline processes to ensure patient satisfaction and referrals from physicians are not negatively impacted.
We understand the importance of efficient scheduling and appointment management in delivering high-quality healthcare services. We aim to streamline the scheduling process, reduce no-shows, and improve patient engagement to ensure the best possible outcomes for providers and patients.
Our Patient Scheduling and Appointment Management services are designed to help healthcare providers manage their schedules more effectively while improving patient satisfaction. Our services include:
Scheduling appointments through the provider's online portal: We offer a user-friendly online portal that allows patients to schedule appointments at their convenience without waiting on hold or navigating complicated phone systems.
Collecting patient demographics for eligibility and prior authorization requirements: Our team collects all the necessary patient information to ensure eligibility and prior authorization requirements are met before scheduling appointments.
Scheduling appointments based on provider availability: Our scheduling team is designed to match patients with available providers, considering their preferences, availability, and location.
Direct communication with physicians and patients through the messaging system: Our messaging system allows for direct communication between physicians and patients, making it easy to ask questions, share important information, and stay in touch.
Informing patients about their appointments and seeking confirmation: Our system automatically sends appointment reminders to patients and seeks confirmation to minimize no-shows and maximize appointment attendance.
Sending automated reminders to patients and providers: Our system sends automated reminders to patients and providers, reducing the risk of missed appointments.
By leveraging these features, providers can better manage their schedules to minimize long wait times, reduce no-shows, and improve patient engagement. Our Patient Scheduling and Appointment Management services offer several benefits, including:
Reducing no-shows: By sending automated reminders and seeking confirmation, we help reduce the number of no-shows and missed appointments, improving revenue cycle performance.
Improving patient engagement: By providing direct communication with patients and convenient scheduling options, we help improve patient engagement and satisfaction.
Optimizing physician calendars: We match patients with available providers, optimizing physician calendars and minimizing wait times.
Providing a real-time dashboard to physicians showing appointments: We can configure the system to allow physicians to view and manage their schedules easily, ensuring they can provide the best possible care.
Automated reminders and follow-ups: We configure the system to automatically send reminders and follow-ups to patients and providers, ensuring appointments are attended and payments are made on time.
End-to-end tracking of patient payment history and outstanding payments: We track the patient payment history and outstanding payments, making it easy to manage billing and collections.
At Access Healthcare, we understand that scheduling and appointment management are critical components of delivering high-quality healthcare services. Our Patient Scheduling and Appointment Management services are designed to help healthcare providers streamline their operations, reduce no-shows, and improve patient engagement.
Contact us today to learn how your organization can benefit from Access Healthcare's Patient Scheduling and Appointment Management services.
FAQs about Our Patient Scheduling and Appointment Management services
standardizing patient scheduling processes helped Your competition increase revenue by as much as $8M!
Access’s process experts are standing by!
Get in touch with them below:
Global collaboration is key
In today’s competitive environment, your healthcare organization should be considering implementing a global outsourcing strategy. However, it is critical to carefully evaluate various options to achieve optimal results for your company with the least risk.
Check out our white paper: 9 things to look for in a Revenue Cycle Services Provider.
