People - Unmatched Revenue Cycle Expertise
Certified Medical Billing and Coding Talent Pool
Our people are our greatest asset. Managing the revenue cycle is as much about creating a vibrant, winning culture as it is about enabling efficiency, applying experience, and sharing knowledge.
Recruiting Model
We carefully select managers and team leaders based on verifiable performance and culture fit. All employees hold college degrees and 20% hold master’s degrees. Additionally, for medical coding and denial management work, we recruit life sciences graduates and people with three-plus years of billing cycle experience.
Training Methodology and Tools
Prior to the deployment of an employee on a customer account, we ensure that people have assimilated the skills and knowledge required to proficiently perform the work. The Access Healthcare Certification is a requirement because we believe demonstrated, intricate knowledge of the right process holds the key to delivering high-quality service. Additionally, we built a strong foundation of learning with multiple soft skills and other advanced revenue cycle management certification programs.
Medical Billing and Coding Certifications
At Access Healthcare, we value the expertise and professionalism of our employees in the field of medical billing and coding. We understand the importance of staying updated with the latest coding guidelines and regulations to ensure accurate and efficient healthcare revenue management. That's why we encourage our team members to obtain relevant certifications that demonstrate their proficiency and commitment to excellence.
Our employees hold various certifications in medical billing and coding, including:
Certified Professional Coder (CPC): This certification, provided by the American Academy of Professional Coders (AAPC), showcases mastery in medical coding using the Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), and International Classification of Diseases (ICD) code sets.
Certified Coding Specialist (CCS): Offered by the American Health Information Management Association (AHIMA), the CCS certification signifies expertise in medical coding and classification systems, including ICD-10-CM and ICD-10-PCS.
Certified Professional Biller (CPB): Our team members may also hold the CPB certification, which focuses on medical billing processes, reimbursement, compliance, and healthcare regulations. This certification is offered by the AAPC.
Certified Outpatient Coder (COC): For those handling coding in outpatient settings, such as ambulatory surgery centers and hospital outpatient departments, the Certified Outpatient Coder (COC) certification from the AAPC validates their skills in outpatient coding.
Certified Inpatient Coder (CIC): We have team members who specialize in hospital inpatient coding and hold the Certified Inpatient Coder (CIC) certification from the AAPC. This certification demonstrates their proficiency in ICD-10-CM and ICD-10-PCS coding systems for inpatient procedures and diagnoses.
These certifications signify the dedication and competence of our employees in providing accurate coding and billing services, adhering to industry best practices and compliance guidelines. We take pride in the knowledge and skills of our team, which enable us to deliver exceptional medical billing and coding services to our valued clients.
While People represent a critical gear within the access healthcare Best Practices Engine, equally important are Process and Technology. See how we leverage each of them to enable optimal performance.
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