echobot - A Comprehensive Healthcare Process Automation Platform
Achieve market-leading RoI from automation.
Overview
The healthcare revenue cycle is a complex chain of interlinked business processes. From medical billing and Coding to accounts receivables, each of these processes presents multiple opportunities for healthcare providers to move from high-touch manual processes to digital operations by leveraging new generation robotic process automation capabilities. If you want to make a tangible and sustainable impact on the business results you seek, you must consider applying automation solutions across the revenue cycle continuum.
As one of the largest providers of revenue cycle services, Access Healthcare created an integrated, intelligent, and rapidly configurable automation platform, echobot. With a comprehensive suite of pre-built bots available in its library, the application comes with a unique design studio to rapidly configure automation solutions and a control tower to monitor the effectiveness of the deployed bots.
Solution
Access Healthcare's echobot is a comprehensive RCM process automation suite that can create automation use cases on-the-go, and work with different industry-leading automation frameworks. The following elements make up echobot.
Design Studio
A core design framework that enables rapid development and deployment of Bots
echobot includes a dynamic assembler with a feature-rich design panel that provides quick access to variables, arguments, a library of process activities, and importing facilities. Designed to solve automation problems quickly, the design studio has to drag-and-drop features to build process-specific bots on the go.
Process Activities Library
echobot includes a pre-built library of process activities that automate process components. The micro-bots library can be called within the design studio to visually stitch multiple process activities to create a process-specific automation solution.
Micro-services – Future-proof architecture
echobot utilizes a unique microservices-based framework that allows it to work with evolving automation frameworks and toolsets. The microservices allow echo to upgrade to new automation frameworks while giving us the ability to create scalable automation solutions.
Control Tower – Dashboards
echobot implementations include a centralized control tower that provides a single panel view to monitor the efficiency and effectiveness of the bots in operation. With intuitive graphs and charts, the control tower provides a new level of control in
Rapid Implementation
Designed by a team of revenue cycle practitioners and process automation thought leaders, echobot brings a unique combination of pre-built process library and micro-services. What's more, it includes pre-built revenue cycle use cases. These features enable echo to cut implementation time from months to weeks and utilize far less technical infrastructure in ongoing usage than most competing automation products.
With echobot and Access Healthcare's proprietary Automation deployment framework, we can identify opportunities rapidly, configure and deploy automation solutions quickly, and monitor the performance of the deployed bots.
echobot benefits
Built on industry-leading automation frameworks, the echobot solution helps our clients accelerate their automation journey. The benefits echobot offers to clients include:
Robust, Framework that future-proofs your automation investment
A mature process framework to build a clear roadmap for automation
A unique microservices-based architecture that gives echobot the ability to leverage evolving technologies such as NLP, chat engines, etc., with little changes to toolsets, makes it future-proof.
Ease of Deployment
Rapidly deployable automation solution that leverages a comprehensive process activity library to automate process steps
A feature-rich design studio with a single-panel view provides a unified view of the entire automation project from design to deployment
Pre-built automation use cases for most revenue cycle processes
Ability to shift automation agenda to Subject Matter Experts from development resources
Monitoring
A comprehensive monitoring solution that enables active management of the performance of the bots, with built-in alerts
Reporting
Tight coupling with underlying workflow and knowledge management systems to improve monitoring of quality and throughput while ensuring the effectiveness of processing
Cost of ownership and running
The echobot platform's pre-built library of revenue cycle process bots, microservices, and design studio cuts implementation time to less than 50% of what is offered by the competition. In addition, the light build consumes far less server infrastructure than the competition.
Proof Points
Get up and running fast with an implementation time that is less than 50% of what is offered by the competition.
Featured Content
Contact us to learn more about Access Healthcare’s echobot.