Access Healthcare's echo is an artificial intelligence and RPA platform that has been purpose-built to cure healthcare of its inefficiencies.
Access Healthcare's proprietary robotic process automation (RPA) platform, echo, is a purpose-built suite of automation solutions that can automate processes across the revenue cycle continuum. By leveraging machine learning and artificial intelligence capabilities, echo, offers multiple use cases for automating eligibility verification, data entry, medical coding, payment posting, accounts receivable management, denial management, and appeals.
echo shifts the focus to actions that impact business outcomes, while the focused, smart bots continue to work for you
“As much as 17% of US healthcare costs are on administrative processes. The time is right for us to launch echo, which we have tested in a scaled-up operation environment like ours and with some of our enterprise customers. echo shifts the focus to actions that impact business outcomes, while the unrelenting, focused, and smart bots continue to work for you.””
Says Vardhman Jain, Vice Chairman of Access Healthcare, “As much as 17% of US healthcare costs are on administrative processes. The time is right for us to launch echo, which we have tested in a scaled-up operation environment like ours and with some of our enterprise customers. echo shifts the focus to actions that impact business outcomes, while the unrelenting, focused, and smart bots continue to work for you.”
echo utilizes future-proof microservices-based architecture, which infuses improved ability to utilize new automation frameworks as they evolve. Further, the modular architecture allows rapid configuration capability to customize bots for new use cases and manage process change. These features prevent bot obsolescence and improve the effectiveness of automation solution deployments.
Shaji Ravi, President and Managing Director of Access Healthcare states, “Times are changing in the US healthcare industry. With more integrated data flows and API-based information exchanges, our growing library of healthcare workflows-focused automation tools, and services will enable us to grow our partner ecosystem.
The components of the echo suite are:
echobot is the mother engine on which echo’s use cases are built. With a library of pre-configured process activities and design studio, echobot system integrators can build automation use cases quickly.
echopay is an automated tool for payment posting delivering high accuracy (over 99%) and improving productivity by 220%. The payment posting platform processes over 100M transactions per annum with a 3X productivity as compared to manual processing.
echorev is an AI/ML-based call volume segregation engine providing decision support capabilities to call center agents.
echosmrt is a descriptive and predictive analytics tool for the creation of customizable dashboards on top of the underlying hospital and physician revenue cycle systems.
echolock is an enterprise productivity improvement and security solution that monitors resources in a non-intrusive manner and provides insights to improve time spent on productive activities and tasks.
echoc3 is an integrated platform for productivity monitoring, assimilating call center switch data, revenue cycle systems data, and internal workflow information to create customizable dashboards.
““echo is now available to system integrators and automation services providers. If you have a client that needs process automation, whether, in the healthcare revenue cycle or other industries, we believe that we can solve the problems at a fraction of the cost of most of the commercially available automation solutions. ”
Arvind Perumbala, VP of Business Development, says “echo is now available to healthcare clients, system integrators, and automation services providers. If you have a client that needs process automation, whether, in the healthcare revenue cycle or other industries, we believe that we can solve the problems at a fraction of the cost of most of the commercially available automation solutions. We have learned a great deal by implementing echo for our operations and enterprise customers.”
echo is now available for system integrators and automation services providers, who would like to partner with us and implement the solution. For a demo of echo or to discuss partnership opportunities, reach out to us at info@accesshealthcare.com.
ABOUT ACCESS HEALTHCARE
Access Healthcare provides business process outsourcing, applications services, and robotic process automation tools to hospitals, health systems, providers, payers, and related service providers. The company operates from 19 global delivery centers in the US, India, and the Philippines. Their 15,000+ staff is committed to bringing revenue cycle excellence to clients by leveraging technology, emerging best practices, and global delivery. Based in Dallas, TX, the company supports over 400,000 healthcare providers through 80+ clients, serving 80+ specialties, processing over $100 billion of A/R annually, and ascribing medical codes to over 30 million charts annually.
With over 3,500 virtual bots in operation, Access Healthcare's proprietary robotic process automation platform helps its clients improve efficiency. Access Healthcare is HITRUST, PCI DSS, SOC, ISO 27001, and ISO 9001 certified, providing the needed security, availability, and confidentiality of sensitive health information. Their people program, integrated processes, and proven track record of service delivery have earned Access Healthcare the Leader and Star Performer award by Everest Group's Healthcare Provider BPO Peak Matrix. For more information, visit www.accesshealthcare.com
Media Contact:
Regan Mosher
info@accesshealthcare.com